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Category Archives for "Client Alerts"

Oct 15

Scam Emails with Server/Email Patch Downloads

By Keith Klein | Client Alerts

We’ve seen several crafty spam emails this week posing as “Tech Support” or “Systems Administrator” that ask the recipient to download files. One email claims that a server upgrade has taken place and the user needs to download a patch. Another states that email security settings were changed and provides a link to “upgrade settings.” […]

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Jun 04

Incoming Email Issues

By Keith Klein | Client Alerts

Dear Clients, We apologize for the delay in receiving email this morning. It was reported to us this morning that incoming email was not being received.  In doing investigation we found that our spam filtering service provider Postini apparently was having trouble with email delivery.  We checked the server connection rate and it was well […]

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Feb 27

New Outgoing Email Server Address

By Keith Klein | Client Alerts , Client News

For the clients that use OnYourMark SMTP servers, beginning on August 15, 2009 the outgoing email server address will change from mail.samplenamehere.comto smtp.samplenamehere.com (replacing samplenamehere.com with your domain name). Many clients have already made the change but for those that haven’t now’s the time! The reason for this change is growth; we want to prevent a situation where […]

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Jan 23

Thursday Afternoon Madness

By Keith Klein | Client Alerts

Yesterday, at approximately 3:00pm CST it appears that our database cluster experienced a very heavy load from a Denial of Service (DoS) attack. This caused some services to become slow or unresponsive for a short period of time. We had the problem diagnosed and amended by 4:00pm CST. Although we don’t know the exact cause […]

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Aug 19

Threat Advisory: CNN and MSNBC Spam

By Keith Klein | Client Alerts

Dear Client, We’d like to provide you with an update on recent spam attacks. Our message security vendor has advised us on high volumes of bogus CNN and MSNBC messages that contain links to download malware. Spammers have copied the contents of CNN and MSNBC alerts and substituted a link that prompts users to upgrade […]

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Jun 24

Another phishing attempt, this time from ICANN!

By Keith Klein | Client Alerts

I noticed a new domain spoofing email come in today from icann@icannresolve.com, pretending to be the non-existent “ICANN Resolutions Department”, the email read; Dear Domain Account Holder, You are being sent this notice from ICANN due to the fact that you currently own an active domain name. ICANN is currently upgrading all domains from their registry […]

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